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Introduction

This privacy policy outlines how Scanly, a preferred partner and distributor of AgroCares in Continental Africa, collects, uses, and protects your personal information. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our webshop, mobile applications, portals, or when purchasing our services and/or products, you can be assured that it will only be used in accordance with this privacy statement. Scanly may update this policy periodically, and we encourage you to review it regularly to stay informed of any changes.

 

What We Collect

We may collect the following information:

• Name and job title

• Company details

• Contact information, including address, phone number, and email address

• Date of birth

• Gender

• Location

• Written communications between you and us

• Account information, such as username, password, account activity, and language preference

• Information regarding performed analyses, such as their results, location, and our associated advice

• Information regarding your purchases of products and services, such as order dates, characteristics and numbers, license key numbers, and product characteristics and serial numbers

• Information relating to your warranty claims, repairs, and complaints

• Demographic information such as zip code, preferences, and interests

• IP and MAC addresses, information about your behavior on our webshop, portal, or application (e.g., what sections you visit, the time and length of your visit, and what you click on)

• Your preferences for receiving our newsletters and commercial offers

 

Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

 

How We Use Cookies

A cookie is a small file placed on your computer's hard drive with your permission. Cookies help analyze web traffic or notify you when you visit a particular site. They allow web applications to respond to you as an individual by tailoring operations to your needs, likes, and dislikes based on information gathered about your preferences. We use traffic log cookies to identify which pages are being used, helping us analyze data about web page traffic and improve our website to tailor it to customer needs. This information is used for statistical analysis and then removed from the system.

Overall, cookies help us provide better functionality by enabling us to monitor which pages/sections you find useful and which you do not. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.

 

Links to Other Websites

Our webshop, mobile applications, and portals may contain links to third-party websites. Once you use these links to leave our site, please note that we do not have control over these external websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, and such sites are not governed by this privacy statement. Exercise caution and review the privacy statement applicable to the website in question.

 

Sharing of Information

Scanly may share your information with the following parties:

• Professional service providers, such as hosting providers

• Reseller partners with whom you have entered into a contract

• Affiliated companies

• Third parties with whom you choose to share your information via our apps' sharing functionality, including third-party vendors

• Advisors such as lawyers, auditors, and accountants

• Courts, governmental bodies/authorities, if mandated due to legal or regulatory requirements

 

Access to your information is limited to those in our organization who require access to perform their tasks.

 

International Data Transfer

We may transfer your information outside the African continent to countries that may not provide an adequate level of protection. For example, to our non-African affiliates. We ensure suitable safeguards are in place for such transfers. We use standard contractual clauses to ensure that any transfers to non-adequate countries comply with applicable data protection regulations.

 

Retention

We retain your information for as long as necessary to fulfill the purposes for which it was initially collected, which may vary depending on the type of personal data and its purposes.

 

Controlling Your Personal Information

If we process your personal information, you have the right to:

• Access your personal information

• Request rectification or erasure of your personal information

• Request restrictions on the processing of your personal information

• Object to our processing of your personal information

• Execute your right to data portability

• Lodge a complaint with your local supervisory authority

• Withdraw your consent at any time

 

You may contact us USING THE CONTACT FORM BELOW